SAM is a resource for tools, samples, examples, guidance, and training. An integral part of successfully obtaining a service contract is completing the Requirements Roadmap Worksheet. The key objective of the Roadmap is to facilitate developing a Performance Work Statement (PWS) based on clear Task Statements and Performance Standards.
The list of Sample Performance Element Components below can be searched and/or filtered by the type of element it is (Action, Result, or Context).
Actions: verbs that describe what is to be performed to accomplish an objective
Results: the desired outputs of an objective
Contexts: the scope of an objective
Filter by element type:
| Element | Type | Example |
|---|---|---|
| acquisition strategy | Result | Plan and implement pre-acquisition strategy and acquisition strategy for the Program Office |
| analyses | Result | Conduct system assessments and analyses for the Program Office |
| analyze | Action | Analyze and define architecture baselines for the Program Office |
| architecture | Result | Review the system design baseline, architecture, and interoperability requirements for XYZ System |
| architecture baselines | Result | Analyze and define architecture baselines for the Program Office |
| archiving | Result | Provide content imaging, archiving, and retrieval for the Computer Lab |
| assess | Action | Identify and assess cross-schedule risk for the Program Office |
| assist in | Action | Assist in and develop Information Assurance (IA) policy and procedure documents for the Program Office |
| audit | Action | Analyze, scan, test, and audit the network for the Computer Lab |
| audits | Result | Evaluate, participate, and prepare Program Management Review (PMR), Integrated Baseline Review (IBR), technical reviews, and audits for the Program Office |
| automate | Action | Automate and generate online reports for the Program Office |
| bind | Action | Copy, collate, print, and bind technical publications and presentation materials for the Program Office |
| bridge scheduling | Result | Provide and support bridge scheduling and connectivity for the Computer Lab |
| briefings | Result | Prepare briefings, staff coordination, and decision documentation for the Program Office |
| call legitimacy | Result | Monitor and analyze communications traffic, call legitimacy, and cost for the Program Office |
| capabilities | Result | Assess emerging technology and capabilities for the Computer Lab |
| capture | Action | Capture, collate, and report installation safety issues for XYZ System |
| CD ROMs | Result | Distribute CD ROMs, Personal Computers (PC), and peripherals for the Computer Lab |
| certification | Result | Perform security accreditation and certification for XYZ System |
| certification documentation | Result | Generate certification documentation for XYZ System |
| change control analysis | Result | Provide change control analysis, status reporting, tracking, and control actions for the Program Office |
| collage | Action | Copy, collate, print, and bind technical publications and presentation materials for the Program Office |
| communications traffic | Result | Monitor and analyze communications traffic, call legitimacy, and cost for the Program Office |
| component testing | Result | Conduct system testing, subsystem testing, and component testing for the Computer Lab |
| computer based training | Result | Develop handbooks, training courses, and computer based training for the Computer Lab |
| Computer Lab | Context | Analyze, scan, test, and audit the network for the Computer Lab |
| conduct | Action | Conduct system assessments and analyses for the Program Office |
| connectivity | Result | Provide and support bridge scheduling and connectivity for the Computer Lab |
| content imaging | Result | Provide content imaging, archiving, and retrieval for the Computer Lab |
| control actions | Result | Provide change control analysis, status reporting, tracking, and control actions for the Program Office |
| coordinate | Result | Interface and coordinate Video Teleconferencing (VTC) for the Program Office |
| copy | Action | Copy, collate, print, and bind technical publications and presentation materials for the Program Office |
| cost | Result | Monitor and analyze communications traffic, call legitimacy, and cost for the Program Office |
| create | Action | Create, update, and provide storyboards and reports for the Program Office |
| Critical Design Reviews (CDR) | Result | Prepare for and present Preliminary Design Reviews (PDR) and Critical Design Reviews (CDR) for the Program Office |
| cross-schedule risk | Result | Identify and assess cross-schedule risk for the Program Office |
| curricula | Result | Design, develop, and distribute Curricula for the Program Office |
| data asset reporting | Result | Provide data asset reporting and data change impact analysis for the Program Office |
| data change impact analysis | Result | Provide data asset reporting and data change impact analysis for the Program Office |
| data disaster recovery | Result | Support Data Disaster Recovery for XYZ System |
| database analysis | Result | Perform database analysis for XYZ System |
| decision documentation | Result | Prepare briefings, staff coordination, and decision documentation for the Program Office |
| deficiency reporting documentation | Result | Identify, maintain, and manage deficiency reporting documentation for the Program Office |
| define | Action | Analyze and define architecture baselines for the Program Office |
| design | Action | Design, develop, and distribute Curricula for the Program Office |
| develop | Action | Assist in and develop Information Assurance (IA) policy and procedure documents for the Program Office |
| distribute | Action | Design, develop, and distribute Curricula for the Program Office |
| emerging technology | Result | Assess emerging technology and capabilities for the Computer Lab |
| equipment specifications | Result | Review system specifications, system segment specifications, equipment specifications, and Interface Control Documents (ICD) for the Program Office |
| establish | Action | Generate, maintain, and establish training requirements, files, forms, and file plans for the Program Office |
| evaluate | Action | Evaluate, participate, and prepare Program Management Review (PMR), Integrated Baseline Review (IBR), technical reviews, and audits for the Program Office |
| facilitators | Result | Hire qualified instructors and facilitators for the Program Office |
| facility checklists | Result | Create and manage facility checklists for the Program Office |
| facility floor plan configurations | Result | Update facility floor plan configurations for the Computer Lab |
| fascimile equipment | Result | Manage and operate facsimile equipment for the Computer Lab |
| file plans | Result | Generate, maintain, and establish training requirements, files, forms, and file plans for the Program Office |
| files | Result | Generate, maintain, and establish training requirements, files, forms, and file plans for the Program Office |
| forms | Result | Generate, maintain, and establish training requirements, files, forms, and file plans for the Program Office |
| generate | Action | Automate and generate online reports for the Program Office |
| handbooks | Result | Develop handbooks, training courses, and computer based training for the Computer Lab |
| handle | Action | Prepare, handle, and process Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and Trading Partner Agreements (TPA) for the Program Office |
| hire | Action | Hire qualified instructors and facilitators for the Program Office |
| identify | Action | Identify, maintain, and manage deficiency reporting documentation for the Program Office |
| implement | Action | Plan and implement pre-acquisition strategy and acquisition strategy for the Program Office |
| Information Assurance (IA) policy | Result | Assist in and develop Information Assurance (IA) policy and procedure documents for the Program Office |
| installation safety issues | Result | Capture, collate, and report installation safety issues for XYZ System |
| integrate | Action | Develop and integrate risk management plans and risk management strategies for XYZ System |
| Integrated Baseline Review (IBR) | Result | Evaluate, participate, and prepare Program Management Review (PMR), Integrated Baseline Review (IBR), technical reviews, and audits for the Program Office |
| interface | Action | Interface and coordinate Video Teleconferencing (VTC) for the Program Office |
| Interface Control Documents (ICD) | Result | Develop and maintain Interface Control Documents (ICD) for XYZ System |
| interoperability requirements | Result | Review the system design baseline, architecture, and interoperability requirements for XYZ System |
| IT support | Result | Provide IT support for the Program Office |
| logbooks | Result | Create and maintain systems administration documentation, logbooks, and procedure documentation for the Computer Lab |
| maintain | Action | Plan, develop, and maintain system program capabilities and operational concepts for the Program Office |
| manage | Action | Create and manage facility checklists for the Program Office |
| management | Result | Support system level architecture, planning, and management for the Program Office |
| management support | Result | Provide management support for XYZ System |
| Memorandum of Agreement (MOA) | Result | Prepare, handle, and process Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and Trading Partner Agreements (TPA) for the Program Office |
| Memorandum of Understanding (MOU) | Result | Prepare, handle, and process Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and Trading Partner Agreements (TPA) for the Program Office |
| milestones | Result | Plan, track, and schedule milestones for the Program Office |
| mission assurance process improvements | Result | Develop and recommend mission assurance process improvements for the Program Office |
| Modeling and Simulation (M&S) requirements | Result | Support Modeling and Simulation (M&S) Requirements for the Program Office |
| Monitor | Action | Monitor and analyze communications traffic, call legitimacy, and cost for the Program Office |
| multimedia equipment | Result | Maintain multimedia equipment for the Computer Lab |
| multimedia events | Result | Support multimedia events for the Program Office |
| network | Result | Analyze, scan, test, and audit the network for the Computer Lab |
| network operating system software problems | Result | Troubleshoot and resolve network operating system software problems for the Program Office |
| onleine reports | Result | Automate and generate online reports for the Program Office |
| operate | Action | Manage and operate facsimile equipment for the Computer Lab |
| operating instructions | Result | Prepare and maintain operating instructions for XYZ System |
| operational contepts | Result | Plan, develop, and maintain system program capabilities and operational concepts for the Program Office |
| oversee | Action | Oversee prime contractor performance and subcontractor performance for the Program Office |
| papers | Result | Conduct, provide, support, and develop special studies, briefings, papers, and status reports for XYZ System |
| participate | Action | Evaluate, participate, and prepare Program Management Review (PMR), Integrated Baseline Review (IBR), technical reviews, and audits for the Program Office |
| perform | Action | Perform quality assurance reviews for the Program Office |
| periodic facility requirements analysis | Result | Conduct periodic facility requirements analysis for the Program Office |
| peripherals | Result | Distribute CD ROMs, Personal Computers (PC), and peripherals for the Computer Lab |
| Personal Computers (PC) | Result | Distribute CD ROMs, Personal Computers (PC), and peripherals for the Computer Lab |
| plan | Action | Plan, track, and schedule milestones for the Program Office |
| planning | Result | Support system level architecture, planning, and management for the Program Office |
| pre-acquisition strategy | Result | Plan and implement pre-acquisition strategy and acquisition strategy for the Program Office |
| Preliminary Design Reviews (PDR) | Result | Prepare for and present Preliminary Design Reviews (PDR) and Critical Design Reviews (CDR) for the Program Office |
| prepare | Action | Prepare, handle, and process Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and Trading Partner Agreements (TPA) for the Program Office |
| prepare for | Action | Prepare for and present Preliminary Design Reviews (PDR) and Critical Design Reviews (CDR) for the Program Office |
| present | Action | Prepare for and present Preliminary Design Reviews (PDR) and Critical Design Reviews (CDR) for the Program Office |
| presentation materials | Result | Copy, collate, print, and bind technical publications and presentation materials for the Program Office |
| prime contractor performance | Result | Oversee prime contractor performance and subcontractor performance for the Program Office |
| Action | Copy, collate, print, and bind technical publications and presentation materials for the Program Office | |
| procedure documentation | Result | Create and maintain systems administration documentation, logbooks, and procedure documentation for the Computer Lab |
| procedure documents | Result | Assist in and develop Information Assurance (IA) policy and procedure documents for the Program Office |
| process | Action | Prepare, handle, and process Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and Trading Partner Agreements (TPA) for the Program Office |
| process improvements | Result | Prepare, handle, and process Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and Trading Partner Agreements (TPA) for the Program Office |
| program assets | Result | Manage Program Assets for the Program Office |
| Program Management Review (PMR) | Result | Evaluate, participate, and prepare Program Management Review (PMR), Integrated Baseline Review (IBR), technical reviews, and audits for the Program Office |
| program metrics | Result | Develop and analyze program metrics for the Program Office |
| Program Office | Context | Analyze and define architecture baselines for the Program Office |
| provide | Action | Conduct, provide, support, and develop special studies, briefings, papers, and status reports for XYZ System |
| qualified instructors | Result | Hire qualified instructors and facilitators for the Program Office |
| quality assurance reviews | Result | Perform quality assurance reviews for the Program Office |
| recommend | Action | Develop and recommend mission assurance process improvements for the Program Office |
| report | Action | Capture, collate, and report installation safety issues for XYZ System |
| reports | Result | Create, update, and provide storyboards and reports for the Program Office |
| resolve | Action | Troubleshoot and resolve network operating system software problems for the Program Office |
| retrieval | Result | Provide content imaging, archiving, and retrieval for the Computer Lab |
| review | Action | Review system specifications, system segment specifications, equipment specifications, and Interface Control Documents (ICD) for the Program Office |
| risk management plans | Result | Develop and integrate risk management plans and risk management strategies for XYZ System |
| risk management strategies | Result | Develop and integrate risk management plans and risk management strategies for XYZ System |
| scan | Action | Analyze, scan, test, and audit the network for the Computer Lab |
| schedule | Action | Plan, track, and schedule milestones for the Program Office |
| security accreditation | Result | Perform security accreditation and certification for XYZ System |
| special studies | Result | Conduct, provide, support, and develop special studies, briefings, papers, and status reports for XYZ System |
| staff coordiation | Result | Prepare briefings, staff coordination, and decision documentation for the Program Office |
| status reporting | Result | Provide change control analysis, status reporting, tracking, and control actions for the Program Office |
| status reports | Result | Conduct, provide, support, and develop special studies, briefings, papers, and status reports for XYZ System |
| storyboards | Result | Create, update, and provide storyboards and reports for the Program Office |
| subcontractor performance | Result | Oversee prime contractor performance and subcontractor performance for the Program Office |
| subsystem testing | Result | Conduct system testing, subsystem testing, and component testing for the Computer Lab |
| support | Action | Analyze and support Process Improvements for XYZ System |
| system assessments | Result | Conduct system assessments and analyses for the Program Office |
| system design baseline | Result | Review the system design baseline, architecture, and interoperability requirements for XYZ System |
| system integration | Result | Support system integration, test planning, and test execution for XYZ System |
| system level architecture | Result | Support system level architecture, planning, and management for the Program Office |
| system program capabilities | Result | Plan, develop, and maintain system program capabilities and operational concepts for the Program Office |
| system segment specifications | Result | Review system specifications, system segment specifications, equipment specifications, and Interface Control Documents (ICD) for the Program Office |
| system specifications | Result | Review system specifications, system segment specifications, equipment specifications, and Interface Control Documents (ICD) for the Program Office |
| system test plans | Result | Evaluate system test plans for XYZ System |
| system testing | Result | Conduct system testing, subsystem testing, and component testing for the Computer Lab |
| systems administration documentation | Result | Create and maintain systems administration documentation, logbooks, and procedure documentation for the Computer Lab |
| systems test safety engineering | Result | Support systems test safety engineering for XYZ System |
| techincal publications | Result | Copy, collate, print, and bind technical publications and presentation materials for the Program Office |
| technical reviews | Result | Evaluate, participate, and prepare Program Management Review (PMR), Integrated Baseline Review (IBR), technical reviews, and audits for the Program Office |
| test | Action | Analyze, scan, test, and audit the network for the Computer Lab |
| test execution | Result | Support system integration, test planning, and test execution for XYZ System |
| test planning | Result | Support system integration, test planning, and test execution for XYZ System |
| Tier 2 customer support | Result | Provide Tier 2 customer support for XYZ System |
| track | Action | Plan, track, and schedule milestones for the Program Office |
| tracking | Result | Provide change control analysis, status reporting, tracking, and control actions for the Program Office |
| tracking system | Result | Maintain tracking system for XYZ System |
| Trading Partner Agreements (TPA) | Result | Prepare, handle, and process Memorandum of Understanding (MOU), Memorandum of Agreement (MOA), and Trading Partner Agreements (TPA) for the Program Office |
| training courses | Result | Develop handbooks, training courses, and computer based training for the Computer Lab |
| training database | Result | Update training database for the Computer Lab |
| training requirements | Result | Generate, maintain, and establish training requirements, files, forms, and file plans for the Program Office |
| troubleshoot | Action | Troubleshoot and resolve network operating system software problems for the Program Office |
| update | Action | Create, update, and provide storyboards and reports for the Program Office |
| user accounts | Result | Establish and maintain user accounts for the Computer Lab |
| Video Teleconferencing (VTC) | Result | Interface and coordinate Video Teleconferencing (VTC) for the Program Office |
| XYZ System | Context | Analyze and support Process Improvements for XYZ System |
