7.1 |
Manage performance/transition from Acquisition to Performance Management |
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7.1.1 |
Restructure the team to meet new roles and responsibilities |
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7.1.2 |
Assign accountability for managing contract performance |
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7.1.3 |
Add the contractor to the team |
7.2 |
Manage and administer overall program |
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7.2.1 |
Develop process for overall management of task/delivery orders |
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7.2.2 |
Verify implementation |
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7.2.3 |
Ensure compliance |
7.3 |
Evaluate effectiveness of strategy over time |
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7.3.1 |
Collect feedback from stakeholders and review to evaluate strategy |
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7.3.2 |
Collect industry data to understand effect of strategy on market place |
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7.3.3 |
Analyze strategy performance using performance based objectives and metrics |
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7.3.4 |
Reevaluate current strategy for changes |
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7.3.5 |
Regularly review performance with the Multifunctional Team |
7.4 |
Supplier Relationship Management |
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7.4.1 |
Establish plan for communications, meetings with suppliers, stakeholders, etc. |
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7.4.2 |
Establish and document regular scheduled review sessions |
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7.4.3 |
Monitor task order or delivery order performance |
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7.4.3.1 |
Monitor performance using QASP |
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7.4.3.2 |
Submit performance assessment reports to contracting officer/administrator |
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7.4.3.3 |
Provide contract performance feedback to Contracting Officer and contractor |
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7.4.4 |
Monitor contract performance |
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7.4.4.1 |
Monitor performance using QASP |
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7.4.4.2 |
Submit annual Contractor Performance Assessment Report (CPAR) |
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7.4.4.3 |
Provide contract performance feedback to appropriate Stakeholders and customers |
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7.4.5 |
Monitor supplier performance |
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7.4.5.1 |
Monitor performance against supplier scorecard targets |
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7.4.5.2 |
Submit concerns to Supplier Relationship Specialist through contract manager and Service Portfolio Manager |
7.5 |
Conduct quarterly business reviews with supplier and key stakeholders |
7.6 |
Formulate plan for managing continuous improvement |
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7.6.1 |
Conduct Independent Management Review (formerly post award peer review) annually or by milestone on individual contracts or by portfolio/category |
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7.6.2 |
Plan to avoid bridge contracts |